We have one request: Please send us as much detail as possible and don’t be shy on your descriptions, we will give you the best answer, as you deserve, thanks in advance!
Despite the temporary inconvenience, we will ask you to keep the contents of the product and packaging until the complaint is processed
This is how it usually appears on the packaging
This is information that is important for us to know
Last step, and most important
We need your residence address so that we can send you a credit and a neat reference letter
We will contact you within 3 working days. Thanks for sharing us with all the Details.